Top Careers in Food Services, Facility Services, and Hospitality
Interested in food services, facility services, and hospitality-related careers? Our P3 Integrity Recruiting team specializes in recruitment for these industries, and has some interesting insight to share about exciting careers you can apply for in each of these fields. Our goal is to leave you feeling empowered in the career of your choosing.
Read this list and contact our recruiting team to learn about the many opportunities that await you.
What is facility services and management?
As long as there will be plants, office buildings and infrastructure there will be a need for facilities services and management professionals. Sometimes referred to as physical plant or plant operations and management, the demand for these positions is growing faster than average.
Because the service area of facilities management is very broad and covers a wide range of industries, organizations, and duties, it’s an attractive field for job seekers who would like to wear a lot of different hats over the course of their career but maintain and build a career.
A facility is a building or amenity that has been designed and built for a specific purpose. Facilities management manages the property’s supplies, systems, trades, services, and equipment to increase efficiency. It’s the overarching coordination of the people, technology, and place to create a balanced, pleasant, and healthy working environment.
There are two categories of facility management: Hard FM and Soft FM. Hard FM takes care of the “essential” parts of the building that are required by law to protect the welfare of employees, such as HVAC, Plumbing Codes, Electrical Codes, Fire Safety, and System Preventative Maintenance are examples but by no means all encompassing. Soft FM are services used by employees or that building “occupants” benefit from having. Security, Landscaping, Cleaning, Pest control, and Office Moves all fall under the Soft FM umbrella.
Within the two categories of facility management are generally two tiers of facilities management roles.
- Strategic roles work with other departments to help them make decisions that involve the entire building’s well-being and function and understand their implications.
- Operational roles carry out tasks that require a high skill level and depth of knowledge in a specific discipline. Technical training from formal degree program or trade school or apprenticeship programs can also be a plus.
Facility Services Roles
So, you want to work in facilities management, but in what vertical? There are several different types of facility management career areas:
Building Trades – electrical, plumbing as examples
Building and related engineering roles
Hardware Inspection & Maintenance
EHS (Environment, Health, and Safety)
Space Management and Migration
Security Services – some entities security may be a totally separate department
Business Continuity and Sustainability
Systems and Preventative Maintenance
Strategic and Long Range Planning
Custodial, Housekeeping and Environmental Services
Here are three roles that could be considered:
Custodial, Housekeeping and Environmental Services Management
Custodial, housekeeping and environmental services management leads teams that have the responsibility for the cleanliness of building so that employees have a healthy place to work and thrive and one that visitors take away a good first appearance impression. Employees should feel a sense of pride in where they work and feel they’re supported in accomplishing their goals – grounds, landscaping, and custodial staff work to make sure this is realized. Making that first positive impression can be a key contributor to the university, school, healthcare facility and or business.
Management in these roles would oversee the cleanliness and first impressions that the setting exhibits, confirm the staff is maximizing their time effectively, negotiate with suppliers, schedule specialized services (like window washing) and conduct training sessions. Working with the facility’s occupants is also necessary to maintain order and discuss ways to improve the overall flow of the building.
Custodial and Housekeeping Management Average Salary:
Between $64,928 and $88,440 annually (Salary.com)
Construction management involves the planning, design, and construction of facilities to make the most of the utilized space and tailor it to the purpose it has for the employees who will work in it. The design and infrastructure of a building can affect employee productivity; construction managers anticipate tenants’ unique needs so the building can be set up properly and thrive long-term.
Construction managers are involved from conceptualization to project completion, working within budget and time constraints while managing a large crew and contractors.
Construction Manager Average Salary:
Between $90,000 – $150,000 annually (Bureau of Labor Statistics)
Facilities and Plant Engineer
Facilities or Plant Engineers are, in many cases, the leadership of a facility management team. Facility engineers are highly data-driven and detail-oriented, designing and executing new processes to better the facility’s overall operations. Facility engineers must master the art of production schedules, inventory management, process flows, quality control, and more, the understanding of how they’re all integrated.
Plant managers must also possess in-depth knowledge of the chemicals and materials their facility is handling to mitigate risk and ensure safety procedures are followed explicitly.
A few of the basic goals of a facilities engineer are:
- Maximize efficiency
- Analyze material and labor costs
- Implement control systems procedures
- Collaborate with management on processes and contracts
Facility Engineer Average Salary:
Between $93,946 and $129,217 annually (Salary.com)
What is food services?
In its simplest definition, the food services industry specializes in the preparing, serving, apportioning, and delivering of food. We engage with these services every day, as food is critical to our survival and health.
Providing businesses and individuals with the nutrition they need to succeed in their daily life is highly rewarding but requires a proactive attitude, strict adherence to performance standards, and an outgoing, commanding personality. From corporate positions at large-scale companies to on-site warriors, there’s never a dull moment in the food services industry.
Food Services Jobs
Food Service Managers
Food service managers can be responsible for the daily operation of the total food service spectrum which includes budgeting, staff scheduling, ordering, inventory management, proper storage, food presentation/preparation, cleanliness and adherence to food safety codes and guidelines. Careers in food service management are growing at a consistent rate, as trends towards more accessible, healthy options continue upwards. Food service managers work to uphold quality standards and meet customer expectations.
The primary duties of a food service manager are:
- Hire and train new employees
- Maintain inventory levels and order food, drinks, equipment, and supplies
- Supervise food prep, portion sizes, and presentation
- Manage payroll records and budgets
- Ensure supplies
- Schedule staff shifts and assign tasks
- Talk to customers about their experience and address any complaints
- Establish standards for personnel performance and customer service
- Work with the culinary and related teams to continually improve quality and creativity
Food service manager average salary:
$52,030 (Bureau of Labor Statistics)
Unfortunately, binge-watching the Food Network does not qualify you as a world-class chef. But, that kind of exposure just goes to show how exciting the culinary world is and how it is truly brimming with potential. With emerging trends in locally-sourced, organic, and farm-to-table ingredients and natural preparation, more chefs seasoned (pardon the pun) in food sourcing are needed to guide restaurants towards higher quality products.
If you have a culinary arts degree, the world is your oyster. Whether you want to manage a kitchen manage a food service department or work for a major franchise, your career as a chef can be as diverse as you are.
Chef average salary:
Between $49,650 and $78,500 annually (Trade-Schools.net)
Dietary Food Director
A Certified Dietary Food Director oversees the menu planning, food ordering, and dietary needs of people in larger living, rehab, or learning communities. Hospitals, nursing homes, senior living communities, schools, and military facilities are common employers of dietary food directors and specialists. This designation takes the role of a Food Service Manager to a specialized and higher level.
Dietary Food Directors must have an extensive educational background in nutrition and previous experience in a related field as required by the Association of Nutrition and Foodservice Professionals (ANFP). Dietary Food Directors lead organizations with a compassionate understanding of the healing powers of food and its relevance to the longevity and enjoyment of life.
Dietary Food Director Average Salary:
$61,000 annually (Payscale)
What is hospitality management?
Hospitality management is the overall management of the tasks of a hotel, casino, sporting facility (stadiums, ball parks, event centers are some examples. A passion for tourism, customer experience, being creative and knowledge of governmental regulations are essential elements to managing this department and its staff towards ultimate customer service.
Hospitality Management Jobs
Hotel Managers are responsible for the seamless operation and maintenance of a hotel and its staff. A highly customer-centric role, a hotel manager leads the entire building in delivering exceptional service. Resolving matters for staff and guests, budgeting, paperwork, and managing multiple departments comprise the “every day” of a hotel manager. Hotel managers tend to possess a natural charisma and positive disposition that is preferred in times of significant stress.
Hotel Managers are often considered the face of the hotel. They conduct themselves with the utmost professionalism. When with guests, Hotel Managers represent the hotel; when with fellow hotel staff, they represent the guests and their needs. Hotel Managers work with all departments to guarantee overall goals are met.
Hotel Manager Average Salary:
Meeting and event managers create experiences centered around a particular goal or occasion. Whether it’s celebrating holidays, weddings, product launches, or hosting seminars, conferences, or job fairs, an event manager and their staff takes care of all the finer details necessary to pull off a seamless event that delights guests and leaves them feeling excited about its purpose.
A meeting and event manager takes the lead on the creative and operational execution of events. Planning for these events involves coordinating many activities at once, such as sourcing materials from supplies, setting up the space, testing technology involved, and potentially managing the catering of the event.
Event managers are incredibly organized, proactive, and have an impeccable eye for details that make a difference. What many would say is “going the extra mile” is expected in event management in order to anticipate guests’ unique needs (such as health-related issues, like food allergies) or unpredictable occurrences. Although they may pull off star-studded events, they are comfortable working behind the scenes to ensure the client remains the star of the show.
Meeting/Event Manager Average Salary:
$69,400 – $139,071 (Salary.com)
Think of a really pleasant or luxurious experience you’ve had at a hotel recently. From the moment you arrived to the second you left, you didn’t spend a second worrying about the cleanliness of your room. You were able to sleep soundly and blissfully go about your business knowing everything was taken care of, which is the essence of luxury. You have the good people of the housekeeping department to thank for your experience, namely the Housekeeping Director.
A Housekeeping Director is an integral part of a productive facility staff. In hotel and residential settings, the Housekeeping Director works to increase the overall cleanliness, appeal, and stature of the building. Their primary focus is to increase budget productivity and reduce labor costs by making the right hires.
Housekeeping Directors implement programs aimed at increasing cleaning efficiency, coordinating supplies sourcing, delegating cleaning duties amongst staff, ensuring each area is cleaned to health code and cleanliness standards and completing monthly audits and paperwork. The Housekeeping Director role is very mobile, with direct upward opportunity at the establishment’s regional or corporate headquarters to train new directors in the practice of providing a specific experience.
Housekeeping Director Average Salary:
$43,000 – $90,000 (Glassdoor)